JOWOOM Instagram API - Terms of Service

Effective Date: July 25, 2025
Last Updated: July 25, 2025

1. Service Description

JOWOOM Instagram API ("the Service") is an automated marketing solution developed by KOAURAMYUJIK CO that provides:

• Automated Instagram comment monitoring and response
• Multi-language customer service automation
• Content generation and publishing for musical instrument brands
• Marketing automation for Koaura and JOWOOM products

2. Acceptance of Terms

By connecting your Instagram business account to our Service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

3. Eligibility

• You must own or manage an Instagram Business or Creator account
• You must be authorized to connect the Instagram account to third-party services
• You must be at least 18 years old or have legal capacity to enter into agreements

4. Service Usage

4.1 Permitted Use

• Automated comment responses for customer service
• Content publishing for marketing purposes
• Analytics and performance monitoring
• Multi-language customer communication

4.2 Prohibited Use

• Spamming or unsolicited messaging
• Violating Instagram's Terms of Service
• Collecting personal information without consent
• Sharing or reselling access to the Service

5. Data Collection and Use

5.1 Data We Collect

• Public Instagram comments on your posts
• Basic account information (username, follower count)
• Engagement metrics and analytics data

5.2 How We Use Data

• To provide automated comment responses
• To analyze marketing performance
• To improve our Service functionality
• To generate insights for your business

5.3 Data We Don't Collect

• Private messages or personal information
• Data from accounts you don't own
• Sensitive personal information

6. Data Protection and Privacy

• All data is encrypted and securely stored
• We comply with GDPR and applicable privacy laws
• Data is automatically deleted after retention period
• No data is sold or shared with third parties
• Users can request data deletion at any time

7. Service Availability

• We strive for 99% uptime but cannot guarantee uninterrupted service
• Maintenance periods will be announced in advance
• We are not responsible for Instagram API changes or downtime

8. Intellectual Property

• You retain ownership of your Instagram content
• We retain ownership of our software and technology
• You grant us limited license to process your data for service provision

9. Limitation of Liability

KOAURA Music shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or business opportunities
• Data loss due to Instagram API changes
• Third-party actions or content

10. Termination

• Either party may terminate this agreement at any time
• Upon termination, we will cease processing your data
• Data will be deleted according to our retention policy
• You may disconnect your Instagram account at any time

11. Changes to Terms

We may update these terms periodically. Continued use of the Service constitutes acceptance of updated terms.

12. Contact Information

Company: KOAURA Music CO
Email: jowoom.info@koaura.com
Address: South Korea
Website: https://koaura.com